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| For faster processing, please order online. Call us if you have any questions. |
- We ship by United Parcel Service (UPS) to the 50 United States of America only.
- Shipments require delivery confirmation at the address where they are sent.
- Orders with a value of $1,000 or more are shipped with an "Adult (age 21) Signature Required" for delivery.
- Delivery addresses will not be changed once the package has shipped.
- Packages can not be rerouted or picked up from UPS.
- Orders can be tracked on our website by logging on to your account. We do not provide UPS Tracking numbers at this time.
- We strive to ship most orders on the same or next business day when they are placed by 2:00 PM, Monday thru Friday.
- UPS picks-up and delivers on most business days.
- Go to www.ups.com for more details about their services.
- All orders are subject to verification before shipping.
- We ship to USA street addresses that the cardholder’s issuing bank verifies as the billing address.
- Alternate shipping addresses will be considered on a case by case basis.
- We do not ship to PO or APO boxes, UPS Stores, or other similar non-street addresses.
- We do not ship to hotels or hospitals.
- Allow additional time for verification on all orders.
- Out-of-stock products on an order are usually backordered.
- Products that are out-of-stock are usually backordered and shipped separately from in-stock items, as they become available, by UPS Ground (to the 48 lower states) at no additional shipping charge.
- Backordered products shipped to Alaska or Hawaii are usually cancelled if the original order is not shipped complete.
- We may ship out-of-stock products directly from the manufacturer or distributor to expedite your order.
- Customers may place a separate order for out-of-stock products to be shipped as available using any of the offered shipping methods and their respective rates.
- We do not charge for out-of-stock (backordered) products until we ship them.
- Backordered products may be cancelled prior to shipping by either the customer or Canoga Camera.
- Orders can be tracked by signing into your "My Account". Tracking information is usually available by the next morning (approx. 10am Pacific Time) after the order is shipped.
UPS Ground in transit time

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